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Tools and Hardware Reviews of American Gardener YS24 YardStick 10-Inch 24-Volt Cordless String TrimmerCustomer Review: Works for me Summary: 4 Stars I sold my gas lawn mower to reduce my polluting ways and purchased this trimmer with the plan to use a small solar collector to keep it charged. Meanwhile, the grass (weeds) continue to grow. The neglected and overgrown yard now in my care contains some pretty heavy duty weed beds and this machine, with a little judicious use, cuts right through them. Here is where the heavier gauge string really pays off. The edger can be a little tricky to use and tends to cut the string short. This requires removing the spool and threading the end of the string through a little hole. Otherwise, the automatic spool function works well, just tap it gently on a firm surface while the tool is running. Battery life is acceptable at between 30 and 45 minutes and I make a practice of using all of the available charge and then fully charging it up again, which takes about 12 hours. The weight and balance of the machine strike me as reasonable and the moveable handle allows me to switch hands. It was delivered right on time and shipping was free. All in all, I find this a very useful tool.
Customer Review: American Gardner Yardstick Summary: 3 StarsThe delivery was quick, and the performance is very good - the product is very light and efficient. The only problem I found was that due to fragile plastic casing the yardstick came in damaged right at one of the switch triggers. I didn't return it because I used it before I realized it was broken. Oh well!
Customer Review: YS24 not so great Summary: 2 StarsI went green and bought this more powerful trimmer when I had enough of my gas trimmer issues.
I felt it was comfortable to use, quiet and ran for at least an hour as described. It did struggle with the thick grass a bit but made it through in the end. I found I could trim and edge on the same charge.
I didnt care for the wheel edge trimmer. I found it trimmed the grass a half inch in from the edge, so I just did it by eye and liked the cut much better.
I liked the wall charger, just hang it up on the charger when done and it will charge it up and it will be ready for next time.
My problems began after using it 10 times before winter. I left it on the wall charger all Winter as I was supposed to do. Come Spring I had a hard time getting it off the wall charger to use it. It ran good and when I put it back on the wall charger it would not go back on propperly. I took the plug out of the wall hanger and tried to push it on the trimmer. No go. I got to looking at it and the plug in was oblong shaped and the plastic ring on the end looked like it was melted and out of shape.
I called customer support many times to get this resolved. First they said I needed a new battery(not covered), then the charger they werent sure if I needed to send in the old one first. Turned out no, just receipt and explination. I faxed in the receipt next day. called them to make sure they got it, they said they would take a message and have someone call me. A week later after hearing nothing nor recieving anything I called back. I got the same reply-take a message and someone will call you. They dont know if its been shipped, tracking number, nothing. So I am stuck waiting for them to call me to take the next step. I was able to trim a second time until the battery was out of juice. But I need to get the charger here so I can charge up the trimmer before I need to trim again. I have so far talked to them 6 times and still no charger.
They want you to send in this, explain that, wait for a call, dont know much about the stage its in. Hurry up and wait while your grass grows taller.
I have also recently noticed these are now available at Lowes for 79.99. If you are really interested.
If you prefer better service, which I do, I have seen the Craftsman 18volt that is promising and can be bought/serviced better locally.
In the end if this YS24 doesnt go after the charger issue, I will have got a dozen uses out of it and I will be done with it and American Gardener products and service.
Customer Review: terribly dissappointed Summary: 1 StarsFor me, this product lasted 3 days worth of work....I was terribly disappointed. It wouldn't even start.
Customer Review: Love It So Far!!! Summary: 5 StarsThis trimmer works better than I expected. Has alot of power. Hopefully is stays that way!!
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