American Gardener YS24 YardStick 10-Inch 24-Volt Cordless String Trimmer
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List Price: Category: Lawn & Patio See more product details |
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Tools and Hardware Reviews of American Gardener YS24 YardStick 10-Inch 24-Volt Cordless String Trimmer
Customer Review: Company doesn't supply parts
Summary: 1 Stars
I have an earlier model and can't get any parts for it -- not even a replacement spool. How can you trust that kind of company?Customer Review: Complete frustration
Summary: 1 Stars
The yardstick works fine (not great power but as much as you can expect from a cordless trimmer). After two years it stopped working so I ordered a new battery and charger. I have currently been waiting seven weeks for the replacement (and it's summer). I have had to call at least 4 times to find out the reason for the delay and as far as I know the excuse is back order (the date for delivery changes every time I call). I am beginning to wonder if it will ever arrive and perhaps they have no intentions of filling the request. Since this has been such an ordeal I would highly recommend not buying this product. As it is I am being forced to purchase another brand to get through the summer. Their customer service is awful - the very least they could do is inform the customer of the delay.Customer Review: Cordless Heavyer Line Trimmer
Summary: 4 Stars
I'm totally sold on buying the American Gardner Yardstick from Amazon.com. I personally think it works Awesome for me. Especially with the
heavyer line, .080. If I were to look back, the only thing I would change, would be to have the batteries on the outside, similar to the B&D. Or to offer a rapid charger. Since the charge
sometimes seems to end before you get done. However, I still wouldn't trade it, since I enjoy the heavyer line.
Customer Review: Cordless line trimmer
Summary: 5 Stars
This is a great cordless line trimmer. I use it along my fence line, around several trees, a mailbox pole, and edge my side walks and driveway each time I cut my lawn. It always has an ample charge.Customer Review: Decent product but bad customer service
Summary: 1 Stars
My advice - do not buy this product unless you are willing to throw it away if a part breaks down.
I have used my Yardstick trimmer for a number of years and have no complaints other than the batteries didn't last as long as I thought they should. My problem arose when I tried to order replacement batteries. I placed the order over two months ago; my credit card was charge soon thereafter for the purchase amount. I placed a follow-up call before paying my credit card bill. I was told the batteries were back-ordered, but I would get them within a week after May 5. I paid the credit charge. After an additional five (5) follow-up calls, I still have not recieved the batteries. So, buyer beware!