Aquasana undercounter water filter system
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Tools and Hardware Reviews of Aquasana undercounter water filter system
Customer Review: Leaks
Summary: 1 Stars
I just wanted to add to what others have said regarding "O" ring leaks and in my case the copper lip(where you attach the tubing)on the valve that taps the cold water line also broke off and caused a big mess. Changing filters is not easy, I would not recommend anybody buying this product!Customer Review: Leaks and Company will not stand behind product
Summary: 1 Stars
I had this product for 8 months (Professionally installed)... Part of a new kitchen.. I got the under sink kit and it leaks to the point it almost ruined my cabinet... I called the support line and they said I needed to buy a new one and the warranty was only good for 100 days which is just about enough time to realize the lack of quality in the craftsmanship...Customer Review: Nice system so far...
Summary: 4 Stars
Had this professionally installed under the sink. Has been in for only a month and works as advertised. No leaks etc. The plumber showed me how to easily change the cartridges. He used his own (better) shut-off valve (under the sink) instead of the one supplied.
As to other reviews, if this is plumbed right, there should be no pressure to the unit except when using. So far so good.
I gave it 4 stars because its only been a month.
Customer Review: Not impressed after 2 years of use
Summary: 2 Stars
I did some research before chosing this unit - although it is hard to find reputable and unbiased info on the web the Aquasana system seemed to have a good reputation. I would agree with other reviewers that the system seems flimsy; although I haven't had any parts break, I had trouble getting replacement cartridges to fit without leaking. I also have had problems with the dispenser dribbling and running on for a while after use.
My biggest issue is perhaps not the fault of the unit, but the water tastes weird if it sits around in a glass for a couple of hours after being dispensed. Not sure if this is due to my water supply or to the water filter.
Customer Review: Poor quality - short filter life
Summary: 1 Stars
Don't waste your money on this unit! Filters last for only 3 months (not the specified 6 months) before the water flow slows to a trickle. Aquasana blamed sediment in New York City water, but installing their pre-filter did not improve performance, and I have to change the prefilter every 2 weeks.
After a few months, the plastic housing blew apart. While Aquasana did replace it free, I had to spend time installing the new unit.
The faucet they supply is cheaply made. It's supposed to have a continuous flow when the handle is in the up position, but it no longer stays in that position. We have to use a rubber band to hold the faucet open for continuous flow.
The covers to the filter chambers tighten up between filter changings, so I have to use a socket wrench to loosen them to change the filter.
All-in-all, this filter has been an infuriating disappointment.