Customer Reviews for BRK Brands 9120B Hardwire Smoke Alarm with Battery Backup

BRK Brands 9120B Hardwire Smoke Alarm with Battery Backup

BRK Brands 9120B Hardwire Smoke Alarm with Battery Backup List Price: $17.99
Our Price: $9.07
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Tools and Hardware Reviews of BRK Brands 9120B Hardwire Smoke Alarm with Battery Backup

Customer Review: The Day the Firemen Came - Twice
Summary: 1 Stars

My husband was in Boston, I'm home with the children. All smoke detectors started going off. Spend 30 minutes looking for nonexistant fire. Can't get the $*%&^^$ things to stop. After 40 minutes of trying to stop the stupid things, I call the fire department - they come and find defective smoke detector in basement. Firemen leave. Twenty minutes later, smoke detectors go off again. Again, can't get the $*%&*#$ things to stop. Again call the fire department - now the one in the upstairs hall is defective.

We now have three or four missing smoke detectors. Husband just got on Amazon to replace smoke detectors. He calls me in here to read all of the negative reviews because he thinks they are funny. Wanna know what I think is funny? Even though he's read everyone else's reviews HE NOW WANTS TO REPLACE THE MISSING SMOKE DETECTORS WITH THE SAME DEFECTIVE SMOKE DETECTORS AS OPPOSED TO REPLACING ALL OF THEM WITH SOMETHING ELSE!!!!!!!!!!!! Someone, please, shoot me now.

Customer Review: Found a fix for chirping problems
Summary: 1 Stars

Most reviewers report random chirping. In my case, I replaced the battery and couldn't get it to stop chirping every minute, until I found this advice elsewhere on the web:

1. Unplug detector from power (or flip circuit breaker)
2. Remove battery
3. Hold down Test button for 20 seconds
4. Replace battery
5. Turn power/breaker back on

This stopped mine from chirping every minute. Give it a try on yours.

Customer Review: Great Product
Summary: 5 Stars

I had an older version of this product that needed to be replaced. The new product was delivered when I expected and had all the parts I needed to install it. Installation was simple and straightforward.


Customer Review: Flimsy
Summary: 1 Stars

My beef with this product is that the sliding compartment for the battery is very poorly made. It jams easily, breaks easily, and chips easily. The battery doesn't always hit the leads, even if you've gotten it in, so the thing keeps on chirping. It is difficult to change a battery without some kind of mishap, such as the battery not wanting to fit, or the compartment getting stuck at the base of the hinge. Some amount of force is often called for, but then you risk pieces of plastic breaking off. I've tried removing the alarm from its mounting just to make it easier to replace the battery, but at 4:00 a.m., this is just another major annoyance that should be necessary.

Customer Review: Piece of junk
Summary: 1 Stars

I purchased this product under the name of First Alert Model SA300, which is distributed by BRK Brands in Aurora, IL.
Less than a year ago, we installed this unit in our basement. Two nights ago, it chirped its 'low battery' signal. I de-mounted the unit and purchased a 9V alkaline battery.While attempting to re-install the replacement battery, I noticed just how cheaply the unit is made. The battery 'carousel' which opens to the side closes 'loosely'; as a result, the battery does not have an opportunity to make appropriate contact with the circuit board within.
What I now have is a strange-looking paperweight which is good for nothing.In essence, I purchased a 'use it once, throw it away' product. Because of this dissatisfaction, I will not buy another First Alert product, and I intend to show our local Fire Department this defective unit.
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