Customer Reviews for BRK Brands 9120B Hardwired Smoke Alarm with Battery Backup, Single Individual from Contractor Pack

BRK Brands 9120B Hardwired Smoke Alarm with Battery Backup, Single Individual from Contractor Pack

BRK Brands 9120B Hardwired Smoke Alarm with Battery Backup, Single Individual from Contractor Pack List Price: $23.99
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Tools and Hardware Reviews of BRK Brands 9120B Hardwired Smoke Alarm with Battery Backup, Single Individual from Contractor Pack

Customer Review: Excellent product
Summary: 5 Stars

I ordered seven units to replace all my obsolete alarms in the house. They arrived shortly after I ordered them. I could just take out the old units and snapped in the new ones. The anxiety of having to replace all of them was dispelled by the ease of installation.


Customer Review: Excellent smoke detector replacement
Summary: 4 Stars

This replacement for the originally installed smoke detector functioned flawlessly immediately. The only thing that keeps me from rating this a 5 is the battery compartment is a little difficult to deal with, particularly when changing batteries in an overhead placement.

Customer Review: Fantastic Tech Support
Summary: 5 Stars

I called Tech Support for a problem I was having with the smoke detectors that were in my condo that I recently purchased. They gave me clear and precise instructions on how to silence them. They also told me that the detectors were 15 years old and that they should be replaced, which I agreed. They gave me the replacement model that would fit the wiring harness that was already in place so switching them out was a snap. Very good support, I will continue to purchase their products, as they are quality along with great support.

Customer Review: Finally got the battery in...
Summary: 1 Stars

I was proud of putting in the batteries after removing the whole unit from the ceiling, and hammering it into place with a small object... A shame that its too hard to just slip it in like other brands.

Customer Review: First Alert 9120B Problems
Summary: 1 Stars

I agree with everyone. This smoke detector is garbage. I have been trying for three days to correct the constant chirping from my upstairs hallway smoke dectector. I have even replaced it with a new one. They worked fine for the first two years (brand new house) and now I am going to have to be comitted because of these things. I will probably rip them all out tomorrow and go with battery only smoke detector. I've had it! Do not wasted your money on this. I also have these in a vacation condo and after three years I had the same problem. TO SAVE YOUR SANITY DON'T BUY THIS PRODUCT!!!!
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