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Tools and Hardware Reviews of Blueair 402 Air Purification SystemCustomer Review: Cheating the Customer Summary: 1 Stars
The main reason I paid 437 dollars for this air purifier is the statement on the description page here on Amazon in relation to the duration of warranty. 10 year warranty.
I received the unit,the packaging says the product has 10 year warranty too.But the warranty booklet that comes out of the box says the warranty is for 1 (ONE)YEAR ONLY.This is very very disappointing especially since the price is exorbitant for an air purifier which is MADE IN CHINA.
I contacted BlueAir, they have not responded at all. Amazon customer service has responded though.Thank you Amazon. But it seems all they can do is issue me a refund, not enforce the warranty terms and duration.It is the responsibility of the manufactuter to honor the warranty terms.And Blueair has not even replied.
This is cheating customers, lying to them in order to sell.It is completely unethical.
Customer Review: Getting a filter is a pain Summary: 2 Stars
Sorry for my -not so good English.
402 it self is ok, it is quiet when used on it's two lowest speed-setting, furthermore it consumes only 15-20W worth of power (220volts) and despite of the low power consumption, the air flows through quite nicely even though it is using "paper filter" technology. The filter is large.
Speed one is really quiet if the filter is clean, but when it gets some dirt the fan speed increases causing it eventually reaching some resonant speed with whistling sound. That is annoying to hear when trying to sleep as the slightest variation of grid voltage makes a sound disappearing and re-appearing.. But this is not that big problem. Speed two is nearly as quiet, but does not produce resonant noises. Other thing i like is that 402 does not produce 50hz "grid noise".
But getting a filters is something that pisses me. Locally (Finland/Joensuu) there is no place to get them, not even the market i bought had never any replacement filter to it. Didn't found any online store near me to have one. Then i tried purchase it through Swedish online dealer. They replied me in Swedish, but soon as i asked to have it translated they ignored me and replied nothing. Finally i ordered a filter from amazon.com. They do send it. But when writing this, the filter is sitting on Finnish customs and again the price is going up. So i can be happy IF finally i get a new filter with less than 100.
So i won't never buy a filter for 402 again, but continue to vacuuming and blowing the filter with compressed air until it (they) will rip a part. Has already do so god knows how many years for the first filter. so can it anymore be called a HEPA filters, don't know... When, or if a bearings of the blower gives out, i wont miss my 402 after throwing it to metal recycling. btw, bearings still are quiet, so i expect them to last many many years.
-Reijo
Customer Review: Great unit but larger than I expected Summary: 4 Stars
This is a great unit but it larger than I expected. If you have a small bedroom or office, it may look a bit imposing.
It runs very quiet at the two lowest settings and even at the third setting, I found the sound soothing enough to sleep with!
On the negative side, it has no electronic timer, remote or digital display like some of the other units have. It's also quite cumbersome and heavy to move and includes no caster wheels to make that easier.
On the plus side, it works very well and is more efficient and quiet than smaller units. The design is also more proven; I compared it with a smaller unit (the 250E) and the 400 series works a lot better for a number of reasons (better filter, it charges the particles so that they stick to the filter, larger, etc.) Also, because of the design, you can put things like books on top of it if you want to since it takes in and output air from the sides. You can also place it against a wall, something you cannot really do with the smaller 250E as it has the filter on the back.
All in all, this is a great unit as it performs very well is very quiet and well made.
Customer Review: MADE IN CHINA, 1 YEAR WARRANTY ONLY Summary: 1 Stars
The item is made in China. Not Sweden.
The warranty duration is 1 year ONLY as opposed to the misleading/deceptive statement by Blueair on the box of this air purifier.
Box says 10 year, warranty document within the box says ONE YEAR ONLY. Deceptive, misleading.
429 dollars for a MADE IN CHINA item is a huge waste of money.
Customer Review: Ok for Light Smoking Summary: 4 Stars
I bought the 402 with the Smokestop filter as I smoke about 3 cigars a week in my apt in the wintertime. This model is good enough for my purposes, but if you smoke more than that I'd suggest the 501 instead.
As others have noted, the 402 is silent on settings 1 and 2 and produces about the same amount of noise as a tower PC fan on setting 3. Setting 4 is noisy so I switch to that setting just before I leave for work if I've smoked the night before. When I return at the end of the day there us usually little or no smoke smell.
I'd estimate the Smokestop filter to contain about 3 pounds of activated charcoal. Much more than the thin layer found in most filters.
The unit itself is very well constructed and for an air filter it looks stylish. Access to the inside for the occasional vacuuming and filter change is extremely easy (large hinged side door).
More Customer Reviews: 1 2 3
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