Bosch Compact Plus-Hard Floor BSA-2222UC Canister Vacuum Cleaner
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Tools and Hardware Reviews of Bosch Compact Plus-Hard Floor BSA-2222UC Canister Vacuum Cleaner
Customer Review: Disappointing
Summary: 2 Stars
I have had this vacuum for about a year.
Pros:
- Cleans my wood floors (but nothing out of the ordinary).
- Light, easy to carry.
Cons:
- The canister regularly tips onto its rump, preventing movement. (Looks like it is "sitting up" like a dog).
- Useless attachments. I really need a round brush attachment.
- The cord has never retracted the way I am used to. Any time I want to retract the cord, I have to pull it all the way out first and then let it reel itself back in. It is a real pain.
- Expensive as all get out.
Update: I would really like to find a round brush attachment for dusting, but I can't seem to find any accessories for this vacuum.
Customer Review: Frustrated with customer service
Summary: 2 Stars
While I loved this vacuum for about six months, I'm now ready to smash it. Initially I was thrilled because it was quiet and powerful, and then one day it inexplicably started turning itself off after a minute or two of vacuuming. Trying to reach customer service was a fiasco, after over an hour on the phone I reached someone who told me it's overheating, a common problem, and that I could send it back and they'd replace a PC board or some such thing. He assured me he'd send me the info to return it via mail, and that it would take about a week to fix with travel time. Well... I waited over a week and no paperwork arrived. I called again... I get someone who referred me to an appliance repair place (which I called, they don't even handle vacuum cleaners). When I pressed him on it, telling him I was told last week that it would be repaired by Bosch at the company's expense, he told me he'd let someone know to get the return info to me asap. Then he hung up. After I waited on hold for over a half hour to talk to someone. I guess we'll see if the info arrives this week? In the meantime, I have a house with two kids, two dogs and three cats... and no vacuum. Best of luck to you if you buy this vacuum... if it needs repair, you're going to pull your hair out. Also, good luck finding a phone number to talk to an actual PERSON... it took me all morning to track that down. Here it is, if you need it: 1-800-921-9622.Customer Review: Great Product
Summary: 5 Stars
This was one of the best purchases I made with my new home. It is quiet and works really well. My only complaint is I wish the cord was about a foot longer but you really can't beat this vacuum for hardwood/laminate/vinyl/linoleum floors.Customer Review: Great for lazy apartment dweller (w/o pets) like me
Summary: 4 Stars
I usually think of vacuuming as involving a lot of heavy lugging around, which means that I tend to put it off for months at a time. Or I'll get motivated to do it at really bad hours for someone who lives in an apartment. This vacuum, while I haven't tried it at night, is definitely a polite one for an apartment-dweller to have. It doesn't seem to be much louder than my hair dryer, which is great. It's also super-lightweight, so the idea of lugging it, doesn't put me off. The lightweight-ness might make it seem "cheap" in construction, but so far I haven't had any problems. It gets me vacuuming more than I normally would, which is a huge benefit. Also, it fits in my closet well, which is good for apartment life, where space is at a premium. I've experienced better suction from other vacs, but I accept the trade-off in terms of ease-of use.
... Update! This vacuum was great for me when I was living in an apartment by myself. Now that I'm living with a cat...eeeh, not so much. I'd still say it's great for small pet-less apartments, but if you've got a kitty or doggy, you should probably go with something else. The cat hair kills the suction, which is a bummer :(
Customer Review: LOVE this vacuum!!!
Summary: 5 Stars
I reviewed vacuums for months before settling on the Bosch Compact. I have absolutely no regrets!! After owning a few uprights, which were heavy and after a while, spit out more dust than they took in, I am pleased to say that the Bosch is very light, which makes it really easy to vacuum stairs and it picks up even the slightest dust. The retractable, long cord is a great feature and having only one attachment, makes life much simpler when having to switch to it, in order to get into tight corners, or vacuum furniture. I LOVE my vacuum!!!