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Tools and Hardware Reviews of Brita 42633 Faucet Filtration System, Black/ChromeCustomer Review: DO YOURSELF A FAVOR...CALL BRITA IMMEDIATELY AND ASK FOR METAL CONNECTORS Summary: 1 Stars
In reference to the connection problems everyone is having ...save yourself potential headache and IMMEDIATELY call the Brita 800 # and ask for metal connectors. I haven't had success keeping the connection tight without the metal ones. The cheap plastic connectors included in the original package are almost guaranteed to fail. Brita must know this...I wish they would fix this problem and just include the metal ones standard.
Customer Review: Defective by Design Summary: 1 Stars
I may be reiterating what many of the reviewers before me have said, but I may have a few helpful points to add.
First, they should have never used plastic adapters. Kitchen faucets with internal threads are quite common and the likelihood is high that you will have to use one of the included adapters to attach the filter to that kind of faucet. The plastic threading simply can't withstand the water pressure that will inevitably push on it when you turn the water on all the way.
It would have been very easy for them to use quality steel parts, and I'm sure most people would have been happy to even pay $5-10 more for something that will actually last. It is especially surprising that they would cut corners on a product where the real profit comes from the replacement filters rather than the original purchase. Who knows what they were thinking (or if they were thinking at all), but this product simply doesn't work when setup correctly.
The use of plastic is not where the problems end, however, because there is literally less than a half an inch of exposed threading within the top portion of the adapter. The adapters themselves also have around a quarter inch of threading. This is really a shame, because even using a weak material like plastic might be sufficient if they had enough threads engaging to strengthen the connection.
That said, if you are set on using this product (or forced to), here are a couple of things you can do to help alleviate the problem. I've gotten mine to work long enough for me to order something from one of their competitors.
- Turn the water pressure down on your faucet. In case you don't know how, there are usually two levers (one hot, one cold) underneath your sink that control the water supply. Try tightening them until the water flow is slow enough that it won't blow the filter off.
- Try epoxy or a similar plastic bonding agent. I used epoxy to bond the adapter to the filter mount. You can then screw it on by holding the rotating ring in place. This is an irreversible and permanent solution, but it will make it so that there is only one point that will leak.
- Another poster suggested you can contact Brita to get a metal replacement adapter. That may be a good solution. However, keep in mind that you will still have to screw the metal adapter into a short length of plastic threading. That may simply shift the weakest point to a different part of the mount.
Customer Review: Defective by design Summary: 1 Stars
I installed this filter having high hopes for it. The first hint of a problem came early on, I had to use a plastic adapter to screw it onto my internally threaded faucet. Seemingly low-grade plastic on plastic I thought? Surely the designers must know what they are doing. Flash to twenty minutes later. The whole assembly pops off spraying water everywhere.
I managed to jury-rig it for about three months, but lately there have been a series of failures until tonight it gave out entirely.
If you have an internally threaded faucet, DO NOT BUY THIS FILTER. If you get it working at all, it will not stay that way.
Customer Review: Do not take this off after it is installed! Summary: 1 Stars
The unit was stripped after taking it off the faucet once! It is a waste of mony!
Customer Review: Does the job, easy to install Summary: 4 Stars
The only issue I have w/ it is the fact that the light on the filter stopped working. I am hoping that it is just the filter and once I get a new one it will be fine. Otherwise, it is great!
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