 |
Tools and Hardware Reviews of Clocky Alarm Clock on Wheels, AlmondCustomer Review: Poor customer support from Nanda Summary: 1 Stars
This was a fun and useful product until it broke (runs away, but stopped making any alarm sound). I was past the return period from the store where I bought it so I contacted Nanda for warranty service. And I contacted Nanda again. And I contacted Nanda again. I emailed them. I called them on the phone. I even wrote a letter (a real honest to goodness letter - you know, with a stamp). Every time I spoke to someone, they said they would have to get back in touch with me, but they never did. Always apologetic, but never solving the problem. It's too bad. They obviously are a small company and I was rooting for them. They don't seem to be run very well. Nanda, if you're listening, it's and I would still like a working Clocky. Nanda's customer support is awful. It's hard to recommend Clocky for this reason.
Customer Review: Rude awakening Summary: 5 Stars
I purchased this clock for my son who is in college and will have four 8 a.m. classes next semester. The alarm is loud the first time it goes off, but the real commotion begins after hitting the snooze. It rolls off the surface making an annoying combination of sounds that will not stop until found and turned off. It is sure to wake up the deepest sleeper.
Customer Review: Ships, works as expected Summary: 4 Stars
The clock I got worked exactly like I saw in online videos - running around, beeping, and such. I like this product, but it'd be top-notch if:
1) I could wirelessly synchronize alarm times
2) the button to prevent running around could be disabled (and later enabled) - it's too easy to press
Customer Review: Slow to Respond Summary: 1 Stars
I ordered this clock for a friend's birthday present. When it arrived it was not exactly what I wanted. I tried for a while to get the company's return instructions, finally got them, returned the clock but have never been refunded the purchase price. Not satisfied with this business.
Customer Review: Snoozers Beware!! Summary: 4 Stars
I affectionately call Clocky "that little bast**rd".. Simple interface works as expected. Random bugger rolls all over the place.. Flashing and beeping and annoying you out of sleep.
More Customer Reviews: 1 2 3 4 5 6 7 8 9
|
 |
|
|
|