Electrolux EL 7020B Oxy3 Ultra Canister Vacuum
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Tools and Hardware Reviews of Electrolux EL 7020B Oxy3 Ultra Canister Vacuum
Customer Review: NEVER BUY FROM ACE PHOTO & DIGITAL
Summary: 1 Stars
In Sept '06 I purchased what should have been a new Electrolux Oxygen3 Ultra Canister model 7020A from Ace Photo & Digital in NYC. It worked great until 1/5/07 - only 5 months old. Took it to an authorized Electrolux repair shop only to discover it had NO serial no. sticker on it's underside. Electrolux won't cover under their 1 yr warranty because this looks like I never had a NEW unit to start with. I feel totally "taken" by Ace Photo for sending what appears to have been a used or rebuilt product, as it had no serial number sticker(hard to remove I'm told). Amazon.com normally deals with reputable companies, but I definitely recommend that everyone (including Amazon) not do business with Ace Photo & Digital in Brooklyn,NY. This is an expensive loss from a bad experience of daring to risk purchasing a major item online.Customer Review: NEW MODEL AVAILABLE
Summary: 5 Stars
My research found reports rating the "A" model below average for noise and handling so I delayed buying. Then I noticed some sites offering a "B" version (EL-7020B). Electrolux said the new version has a new "quiet clean" powerhead and a synthetic anti-odour bag (which is still an S-bag style and is totally interchageable with all other S-bags).
So, whith this in mind, I purchased the new "B" model and can attest the power head is in fact very quiet an will turn both ways improving the handling. More time needed to rate reliability otherwise I would give it 5-stars. Update: Still working flawlessly after 2yrs+. Upgraded to 5 dtars.
Customer Review: NICE VACUUM
Summary: 5 Stars
EL7020A is the highest rated canister by Consumer Reports in 2006 - this is why I chose it. I had this vacuum for almost a month now, and I really like its performance. I like that the wand with the power brush fits under the bed where my upright did not fit. I like that this vacuum has HEPA filtration and I do not sneeze when vacuuming anymore.
The vacuum has powerful suction and nice features like "auto power-brush off when something gets stuck in it" and "auto suction reduction when something stops the airflow, so you can pull it out". E.g., if a corner of a bathroom rug gets sucked in, the vacuum reduces suction power and you can pull the rug out, and the suction increases automatically.
The bags are very small (mine filled up with carpet fibers after vacuuming the house 2 times). I did not mind, all that means is that I don't keep all that dirt inside my vacuum in my home and throw it away more often. Like one other user said, the "change bag" light did not come on when the bag filled up. I found that the bag was full thanks to my curiosity. I suspect that the "change bag" light performance depends on what the bag fills up with - if it fills up with carpet fibers, which still allow sufficient airflow, the light won't come on.
Another interesting thing I found was that the box says "Model EL7020A", but the bottom of the canister has a sticker that says "Model 7001". I contacted Electrolux about the discrepancy, and, according to their Customer Service Rep, the model EL7020A is a combination of the 7001 canister and a power carpet brush (plus a bunch of other add-on tools).
Customer Review: Nice and quiet
Summary: 3 Stars
The vacuum works really well to clean medium to low carpet in my apartment! It is quiet so I can clean at night and not disturb my neighbor up and below my room.
The only problem I found so far (using for 2 months) is that it doesn't turn very well. You have to do quite a bit of lifting and repositioning the vaccum to turn the unit.
Customer Review: Nice vacuum with electrical problem
Summary: 4 Stars
Had a 30 year old Electrolux canister vac and loved it. It finally wore out so I purchased the Electrolux brand again. Love all the new features and it all works well except for the electrical connection when using the brush roll feature to vacuum carpets. When the hose is extended completely, the brush roll stops, when it's loosened, it runs again. My husband and I determined that the 3 prongs on the hose that attach to the canister become disconnected enough when the hose is taught to stop the flow of electricity to the brush roll. Hope this is an easy fix. We purchased the vac about a month ago and this problem was evident from day one. Electrolux is a good company and we hope they'll fix this minor problem or replace the vacuum.