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Tools and Hardware Reviews of First Alert 2017F Fire and Water Chest, 0.19 Cubic Foot, GrayCustomer Review: Mold issue Summary: 1 Stars
Just got off the phone with First Alert and asked them WHY my birth certificate and passport are now wrecked by mold.
They told me that this is a known issue, and the reason you get condensation in the box is because it's so air tight that the moisture that's naturally contained in your paper documents has no place to go, so it turns to mold.
Not sure if I buy this or not, but they said that in their new instruction manuals it states in big letters that you should air this thing out once a month. Mine isn't one of the newer ones, actually it's one of the "Honeywell" models and I don't remember reading anything about having to air my box out. Kind of crappy.
They did get my address and are going to be sending out those silica bags to me free of charge. I guess they come in a pack of 6 and you can just call them up whenever you need some more and they'll send them out no questions asked.
So I guess the customer service side is pretty good for a product that's sub par at best.
Customer Review: Mold! Summary: 1 Stars
I bought the Honeywell 2037.I wish I had read reviews before I bought this piece of crap. MY IMPORTANT DOCUMENTS ARE COVERED WITH MOLD!! Seems solution is to put those moisture absorbing packets inside. No thanks! It's going in the trash. I wish I had saved my receipt! Didn't buy from Amazon. DON'T BUY THIS!!!!
Customer Review: OUTSTANDING PRODUCT Summary: 5 Stars
I BOUGHT THIS TO REPLACE AN OLD SENTRY PRODUCT THAT WASN'T WATERPROOF, AND IT WAS A GREAT DECISION. THE HONEYWELL IS LARGER AND THE SEAL CLOSES WITHOUT STRUGGLING. I MENTION THAT BECAUSE I WENT INTO STAPLES TO VIEW THE SIMILIAR SENTRY FIREPROOF/WATERPROOF SAFE, AND IT WAS VERY DIFFICULT TO CLOSE AND THERE WAS NO HANDLE, WHICH IS REALLY STUPID. THE HONEYWELL OUTSHINES THE SENTRY PRODUCT BY LEAPS AND BOUNDS, AND 8 1/2 X 11 DOCUMENTS FIT PERFECTLY. YOU WON'T BE SORRY. I LIVE IN NYC AND IT WAS DELIVERED 2 DAYS AFTER THE PURCHASE. $34.99 AND FREE SHIPPING IS LIKE STEALING SOMETHING FROM AMAZON.COM.
Customer Review: Ok Summary: 4 Stars
I sort of wish I would have bought a safe that had a multimedia pocket so I could keep the picture DVD seperate from all my documents. This thing is really sturdy though. I'm glad I bought this brand because it seems really well made.
Customer Review: Peace of mind Summary: 4 Stars
I bought this item about a month ago. It's difficult to review a product like this, because you're not sure how well it performs until you put it to the test. I hope this product is never put to the test.
Anyway, the safe seems nice and heavy. It's able to hold 8.5x11 documents, which I consider a plus. The lock mechanism seems a bit cheap, but so does every lock on a safe of this price range.
I would recommend this product to a friend.
More Customer Reviews: First Review 3 4 5 6 7 8 9 10 11 12
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