Grandrich EZ Reader 27-Watt Fluorescent Floor Lamp #ES-101
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Tools and Hardware Reviews of Grandrich EZ Reader 27-Watt Fluorescent Floor Lamp #ES-101
Customer Review: Buyer be warned
Summary: 1 Stars
I bought this lamp as a Christmas gift for my mother-in-law. Less than one month after she had begun to use it, it no longer worked. I called the company and they said that the bulb probably needed to be replaced (even though their advertisement says that the bulb will burn for 10,000 hours). The representative I spoke with told me I needed to mail in the receipt for the lamp, the model number, etc. and they would ship a new bulb. I couldn't find my receipt (I had purchased the lamp a couple of months before Christmas) and so I called the company back and asked if I could just pack up the lamp and mail it to them--they said yes, but because I could not produce a receipt I would have to pay for shipping (both ways)and the cost of the bulb . My husband then got involved and he suspected that it might not be the bulb that was the problem. With a little investigating, he found that the circuit board was completely fried. I called the company back--same thing: my options were to ship the entire lamp to them at my own expense and they would install a new circuit board (and charge me for it) and charge me to ship it back, or they could ship me a new circuit board (at my expense for the part and shipping) and my husband could install it. We went with the second option and, because he is very handy, he was able to install the circuit board. I don't know, however, if just anyone could install a new circuit board in a lamp. The lamp has worked well now for about 3 weeks, but I'm wondering if we're going to encounter another problem. After saying all of this, my mother-in-law does like the lamp. But if you are going to buy one, make certain that you save the receipt forever--it's very possible that you will need it.Customer Review: Disappointed
Summary: 3 Stars
I bought this light to help give more light from my right side while sitting in my chair grading papers and working on my laptop. I get glare on my laptop screen which I can adjust the light so that it doesn't glare BUT the big problem is that it doesn't stand up straight and looks like it is leaning all the time. I am afraid it is going to fall over but my husband assures me that the base is heavy enough it isn't likely that it will fall over unless someone or something pulls on it. I had hoped it would solve my lighting problem but seems to have created another problem.Customer Review: Doesn't Even Work!!
Summary: 1 Stars
Huge box, unpack, assemble, plug in,
NOTHING! It doesn't even turn ON!
Now I have to pack, haul, and ship back.
I hate when this happens. A lot of hassle
for nothing. I am going to go and buy locally.
I ordered 2 extra bulbs. Now I have to mail them back too
to a different address.
Skip this product!
Customer Review: Floor Lamp
Summary: 1 Stars
Lamp fell over and never worked gain. Replacement bulb did not work.
Terrible quality lamp. I'll never buy from Grandrich again.
This is a no Star product.
Not recommended
Customer Review: Floor lamp
Summary: 5 Stars
I wanted a task light for my sewing machine, but I find this light is so versitile that others in the family are always "borrowing" it for their tasks. It has been a useful task light for puzzles, crafting, reading and it functions well as a task light in my sewing room when I get it back.