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Tools and Hardware Reviews of Honeywell HZ-2200 Mini Tower Surround HeaterCustomer Review: DO NOT BUY-NO DIRECTIONAL HEATING-AMAZON WON'T HELP Summary: 1 Stars
I bought this heater because the description says it provides both 360 degree heating and directional heating, but that is not so. This heater only does 360 degree heating and I was duped. I've asked Amazon to replace the heater with one that operates in the manner that this one was supposed to and they basically told me I'm out of luck. I can get a refund, but they won't give me a heater of comparable value that works like this one was falsely advertised. I was on the phone with a customer service representative who said Honeywell's website also says the heater will operate directionally so it's not Amazon's problem. Great...brand new product and I'm told to deal with the manufacturer.
My next move is to contact the Better Business Bureau and the Federal Trade Commission to see if they can get Amazon to stop lying to customers, update the description and give me a product that works as advertised.
It must be nice to have all the money, huh Amazon? Enjoy it. It'll be the last penny you get from me.
Customer Review: DON'T BUY THIS Summary: 1 Stars
The unit is very noisy and consumes a lot of electricity. Try to avoid this and buy radiant heater instead if you can.
Customer Review: Dangerous At Best Summary: 1 Stars
I purchased this heater and unboxed it yesterday. I plugged it in, turned it on, and then turned my back for a moment. After a few seconds, it became apparent the fan wasn't operating, and something smelled like hot electronics. A quick check of the controls gave the heater just enough time to start to burn, producing a nice cloud of very acrid smoke that stunk up the entire house. If it had waited another 5 minutes to fail, I probably would have been out of the room, and it could have started a serious fire. Avoid at all costs! As a firefighter, I should have known better than to buy a cheap heater, especially without doing any research. These things cause fires all the time. Spend the extra money and get a Holmes or Lasko, at least those aren't so likely to destroy your house.
Customer Review: Designed to fail Summary: 2 Stars
Well, the bottom line is this: heat rises, right? We've all learned that in science class. The connectors for the heating elements are at the TOP. That means that every time this unit turns on, it's baking the wires that power the heater. It doesn't take long for the wires or the connectors to fail and the unit to quit working.
Buy this and you'll be buying another one very soon.
Customer Review: Does what I need it to Summary: 4 Stars
This little unit works very well in my bedroom and heats up very quickly just on the low setting. In the living room I've used it on the high setting and it also works pretty quickly. I use this unit when I am the only one who is cold and don't want to use the central heat. I really like the option to use 360/ front function and the thermostat capability. As per the directions, you turn on the unit with the thermostat on full heat and when the temperature is as hot as you want you slowly turn it down until the unit clicks off. Then it will automatically shut on and off to keep that temperature. My only complaint, which is why I didn't rate the unit 5 stars, is that it is too noisy for me. I mostly wanted this unit for nighttime use and when the unit clicks on and off it wakes me up.
More Customer Reviews: 1 2 3 4 5 6 7 8 9 10 Last Review
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