Intermatic LX19720T Malibu Outdoor Lighting Kit with Fourteen Tier Lights, Six Floodlights plus 88-Watt Power Pack/Timer, Black
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List Price: Category: Lighting See more product details |
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Tools and Hardware Reviews of Intermatic LX19720T Malibu Outdoor Lighting Kit with Fourteen Tier Lights, Six Floodlights plus 88-Watt Power Pack/Timer, Black
Customer Review: Missing Parts
Summary: 3 Stars
Lights are a good set for the price. The brightness is just fine for what I am using it for. The lights are plastic, so it is what it is.
I was missing parts. Missing the peices that hold the bulbs in on the spot lights. That means the lights are useless. One of the covers for the spot lights was broken out of the box and one of the ends of the light wires was disconnected.
Customer Review: Missing Parts
Summary: 2 Stars
I bought this product and after two weeks it finally came in. So I waited until it was a little cooler and started to install. Found out in the middle of the install the set was missing parts, which meant that I couldn't install them. So I called the number and they said to go to their website. I did and then they wanted me to fax them my amazon invoice.
Enough of this, I took everything out that was installed and sending them back. End of story! I waited two weeks to receive them and I'm not waiting another two weeks for the parts that should of been in the box already to get here.
Went to Lowes and bought a set in case it was also missing part I could just go back and get the needed parts. Think about that before ordering this sort of stuff with many parts from amazon.
Customer Review: Missing parts
Summary: 1 Stars
First, know that you will need to build all of these lights yourself. Each of the spot lights come in seven pieces and the tier lights come in 8 pieces. They aren't hard to put together, but time consuming. It's not packed up very well, and I'm shocked that none of the parts were broken. There is only exactly enough parts to build all the lights, so if say a light bulb breaks in shipping, you're going to be ordering replacement parts. In my case all of the light sockets (a tiny little piece ) were missing for the spot lights. Not a shocker, with the haphazard way all the pieces were packed in the box. Ordering replacements is a pain. Their service department is only open mon-fri 8:00am-4:30pm central time. The parts can also be ordered online, but you have to fax them your proof of purchase after creating your warranty parts claim (a time consuming, multi-step process). If I hadn't spent all the time building all the tier lights before I figured out I was missing the sockets, I would have shipped the whole thing back to Amazon. I still might.Customer Review: Missing parts!
Summary: 1 Stars
The first order arrived & we were very excited-until we found that an integral part was missing. We returned the set, had a new one sent. SAME THING, SAME MISSING PART! Had to make 2 trips to the post office & still have no lights!Customer Review: NO LIGHT
Summary: 1 Stars
WHOEVER PACKED THE MALIBU BOX OUTDOOR LIGHT SET, FORGET SOMETHING VERY IMPORTANT...
THE "BULBS" WHEN YOU SEND ME THE BULBS FOR LX19720T, I'LL BE ABLE TO
INSTALL IT.