Ionic Pro Ionic Air Purifier
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Tools and Hardware Reviews of Ionic Pro Ionic Air Purifier
Customer Review: Do not waste your money...horrible customer service.
Summary: 1 Stars
I have never written a review before, but feel compelled to do so after my bad experience with this company. I bought three units from Amazon about 2 years ago. Honestly, I am not sure if the units really work but the reason I am giving it a 1 star review is because of the conversation I just had with their customer service department. The woman didn't try to make suggestions as to why the red clean light came on; instead she told me I needed to purchase a $29.95 extended warranty for each of the two units AND pay $29.95 for each to be returned. No apologies; no standing behind the product. Just more money. I was furious and told her I would be writing a negative review on Amazon. Her response, was thank you very much. Ridiculous. Do not buy these machines. I wish I never did.Customer Review: Doesn't work long enough to pay for itself
Summary: 1 Stars
I purchased the Ionic Pro in June 2007. While it worked it did help my allergies but the problem is it only worked until October and then the red time to clean light comes on the instant you turn it on and no amount of cleaning makes it work. When I called their customer service I was told they have no record of me buying one but if I want to send in $99.00 they will send me a new one and a gift of a small one. I don't want to buy another if the first one only worked a few months. I was told I had to take this deal during this phone call or it would never be offered again. I must say, I will never deal with this company again.
CJW
Customer Review: Don't buy! Here's why!
Summary: 2 Stars
I bought this and then did my research. I know; that was dumb. Let me share what I found out and what led me to return the product. 1) This does not do much to clean the air. Consumer Reports did a study and found out that there is not enough air circulation produced by this gadget to clean the air. Sure, it will grab some of the dust floating around but so will fly paper. 2) This emits ozone and ozone can be dangerous to anyone with lung problems. This unit is made in China. Do you really want to trust that a foreign made product is going to be made so well that ozone levels will not exceed what is healthy? I don't. Sharper Image sells a gazillion of these - but you should check out what consumer reports says before you go for one of these.Customer Review: Don't waste your money
Summary: 1 Stars
This Ionic Pro Air Purifier does not do as it says.
Theres no difference in the air. It is a total waste
of money and Amazon says free shipping when it cost
almost $13.00 to ship it.
Customer Review: Dust in the wind
Summary: 2 Stars
This Ionic Pro air purifier was purchased along with two other large Kenmore units as a battery to mainly help reduce the dust in my home. With only about a month's duty, I can see a reduction of dust, but absolutely not near the 99.3% or so that this unit and the others advertised. Two nice features of this Ionic Pro are that it operates in total silence. The other feature is that there are no filters that need to be replaced, which should make this unit more cost efficient. Although I haven't had to do so yet, there is an inherent danger of residual electricity in the collection rods that must be discharged before touching them to clean them! I am not too keen on that idea!
One other small drawback is the ozone oder that this unit produces. For me it is negligible but some may object. Simply, it has not seen enough service for me to rate this unit any higher than 2 stars.