Koolatron Kool Wheeler
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Tools and Hardware Reviews of Koolatron Kool Wheeler
Customer Review: Koolkraft
Summary: 4 Stars
I love the product, but was so terribly disappointed in Amazon and their service...or lack thereof. It was a horrible experience with lie after shipping date lie. I didn't end up receiving my product in time for the event I'd ordered it for - my parent's anniversary - thus missing the opportunity to give it to them in time for their big trip they were embarking on. All in all, it was devastating.Customer Review: Not bad - room for improvement
Summary: 3 Stars
Thermoelectric function works fine - good as a previously owned Coleman: but has several shortcomings: (1)the cheap latch, (2) very small plastic wheels that aren't easily pulled over curbs and are embarasingly noisy when pulled over most hard surfaces (vs larger rubber wheels which would have eliminated both issues, (3) the re-designed right side handle from the previously two part extendable (shown on Amazon and other sites) to a single longer handle that is also used to unhandily prop the lid open, (4) related to #3 are very thin plastic straps used to limit the lid opening to less than 90 degrees (propped open by the handle) instead of larger ones that would allow the lid to open past 90 degrees and rest in the open position retained by larger straps. I think the market would pay another $5-10 for these convenience features.Customer Review: Works just as promised
Summary: 4 Stars
Not only was I very pleased with the performance of the cooler-it kept the temperature of the contents in the high thirty's or lower forty's(depending on the outside temperature). However, one disappointment-the first time I used the cooler I noticed the hinges on the larger door were broken/cracked. I don't know if this was received as damaged or we broke them on our first trip using the cooler. I received a set of replacement hinges within three days after I contacted Koolatron customer service. Their service and support is great and they were very pleasant to work with. All in all, I do not regret making this purchase.
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