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Tools and Hardware Reviews of Master Lock 5400D Select Access Key Storage Box with Set-Your-Own Combination Lock, 1-PackCustomer Review: Great! Summary: 5 Stars
This product has not been used yet so I am unsure of the quality, but it arrived on-time without any problems!
Customer Review: Hey it works! Summary: 5 Stars
This product does what it supposed to do. I put spare keys in it and if I lock myself out of the house, TA-DA! I have keys to get back in. Isn't that great!
Customer Review: I have had TWO of these fail on me!!!!!! Summary: 1 Stars
We invest in real estate and use lock boxes all of the time. This looked like a good buy. It even worked real well for a while.
Then one day it just would not open for my property manager (PM). She tried like crazy to get it open, then it finally popped open. After that it would open for ANY combination. One down...
Now I'm trying to sell my house so I put another one of these on my own house. I used this box every day to gain access to my house as it was MY key in the box. Well this one died too. I had a termite inspector coming to the house that day and he was not able to get in either. I had to climb through a window to gain entry to my house. I then removed the door knob so I could take this thing to my work bench where I was able to break into it.
That is another bad point about this lock. I hit it no more than 20 times hard with a normal hammer on the hinge at the bottom and it just opened right up.
So all around this thing is just a hunk of junk. I would avoid it.
Customer Review: It is as expected Summary: 5 Stars
It is well made. It will be put into service soon, so will see how well it holds up then. However, the combo is able to be changed by the owner of it, so that is a great plus.
Customer Review: Jammed shut after 2 months Summary: 1 Stars
I had owned the lockbox for 2 months, used it 15 - 20 times, and then the black piece that you slide down to open it jammed up. The numbers could still turn but the black piece wouldn't move. Called Master Lock and they said to call a locksmith.
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