Medium Magenta EAR BAND-IT neoprene headband.Tools and Hardware Reviews of Medium Magenta EAR BAND-IT neoprene headband.Customer Review: Good customer service
My daughter also had tubes put in her ears and we got these in combination with ear plugs to keep pool water out of there over the summer. They worked great but after about a month it started to fray and was dangerously close to being unusable. I called the company and a human answered the phone (no voice mail, no robots), I explained the situation and they replaced the wrap for free with free two day shipping. Didn't give me any hassle or ask for any proof, didn't even ask me to send back the defective wrap. The one they sent lasted 2-3 more months of heavy summer pool use. Since they treated me so well I order two more for use this summer. The old blue one is still usable but she's a year older and pink is the new blue. great product.
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