Mr Heater MH18B Portable "Big Buddy" Heater
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Tools and Hardware Reviews of Mr Heater MH18B Portable "Big Buddy" Heater
Customer Review: Never worked; never replaced
Summary: 1 Stars
I purchased one of these. It never lit. I later learned it was subject to a recall. Anyway, customer service was very effecient at providing a return code to return it for replacement. However, there never was any replacement. So my experience was that I spent a significant sum of money for something that never worked and now looks like money just thrown away.
I'd recommend dealing with a local merchant who will take your return AND provide a replacement.
Customer Review: Nice heater - but AC adapter for the fan is separate item
Summary: 4 Stars
Nice heater - puts out fair amount of heat. I have hooked up to the tank from my BBQ grill. If you want to do that you need to purchase the optional hose with the regulator - if you do purchase the hose with the regulator you won't need the filter. Also I purchased the AC adapter for the fan - they charge too much for the AC adapter and it should have come with the heater - thus only 4 stars.Customer Review: Nicest portable heater I have owned.
Summary: 5 Stars
This Heater rocks!!! Our power went out and we were able to heat the whole master bedroom with no problems. I also use it to heat my office in the winter. This is the easiest and best heater for portable home and office use!!!! Great value for the price.Customer Review: No Buddy of Mine
Summary: 2 Stars
I bought two Big Buddy Heaters from Amazon and neither one will run off a 20lb. propane tank with the hoses provided. The hose valve seat is to deep for the regulator to open, thus no gas flow. Mr. Heater seems to be giving me the run around. The heater works great with the 1lb. disposable propane bottles. If I can get a hose from Mr. Heater that will work I would love this little heater, but until that happens I am not to happy with it.Customer Review: Noisy Fan
Summary: 4 Stars
I purchased a unit new and connect it to a 20 lb tank. I really like the unit to just help warm our living room a bit when watching TV. We run it on low and on that setting a tank lasts as advertised (I think around 48 hrs). Now for the downside. If you don't use the fan, the warmth is significantly reduced and when you do use the fan, it is noisy! It has a high pitched "squeeling" that is very annoying to someone who wears hearing aids and even for a non hearing impared person, it is an annoying distraction from hearing what's being said on TV (It sets about 6 feet from us and between us and TV). The room is so quite when you shut it off! Since this was a comment from other users - prior to me purchasing it, apparently the problem has been around for awhile. For me, that means there is no excuse for them not resolving it by now. I was border line on giving it a 3 star - just because of the noise. Since they have total control over resolving this downside, it would be easy to avoid reviews like this and get a 5 star. It's a no brainer and frustrating to me that they don't. Don't they have someone dedicated to reading reviews and addressing negative comments by improving their product? If they don't, they ought to.