PUR 3-Stage Horizontal Faucet Mount Chrome FM-9400B
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Tools and Hardware Reviews of PUR 3-Stage Horizontal Faucet Mount Chrome FM-9400B
Customer Review: 3rd one in 6 months--all failed the same way
Summary: 1 Stars
We are on our third one in 6 months. (The second two were replacements from PUR, via coupons sent to us after we called PUR about the faulty units.)
They have all failed in an identical way: leakage, not from the connection between the unit and the faucet, but from the other side (the filter side) of the black plastic "nut" that one uses to attach the unit to the faucet. (The one that we installed today was brand-new, yet had the same problem.)
This is basically a design flaw, inherent in the unit, that is not fixable by the consumer.
We are throwing in the towel at this point. Taking our losses and moving on. Dealing with this has been too much trouble and taken too much time.
Customer Review: 5 minutes to fill a glass!
Summary: 1 Stars
In a word, this product "sucks." I have experienced the slow flow problems so many others have experienced. It literally takes 5 minutes (!) to fill a pint glass full of water. It comes out at a drip. This started happeneing after just 10 days or so of use. I am going to toss it and buy a different system. What a crock.Customer Review: A $7 pair of pliers from Home Depot stopped the leaks
Summary: 5 Stars
We've owned three of these now over a period of five years and counting. We mostly discard the filter once the plastic starts cracking and chipping (typically about two years, your mileage may vary). It has worked great for us overall. I see a lot of negative reviews mentioning leaks. We've had some issues with leaks, but I think I've solved the problem finally. I would always hand-tighten the filter when mounting it. After a few months, it would start leaking. Then I would try tightening some more (still by hand) and the leak would reduce to a dribble and we would live with that. When our newest filter started to leak, I happened to have on hand adjustable pliers from Home Depot that can go wide enough to fit the mount. I gave it a quarter turn and that was it, no more leaks. It's been more than a month now. We used a Brita faucet-mount filter before the Pur and that leaked too.
I think you cannot give a filter a negative grade based on leaks unless the reason is obviously shoddy manufacturing. A filter will necessarily create back pressure and the water will then look to get out from the nearest seam. If the mounting is not watertight, you will have a leak. Where the manufacturers go wrong is in not informing users that they need to use a tool to install it. They want it to seem like anybody can install the system. So they don't mention the words wrench or pliers in their literature.
Customer Review: A 4 for functionality, but the physics of it requires a little pampering
Summary: 4 Stars
Customer review from the Amazon Vine™ Program (What's this?)
I just wrote this review for the vertical model which in every other way is the same except this one is horizontal. So I thought I would share my thoughts over here as well. Here it is;
I have a water filter on my refrigerator doors water dispenser. I use it all of the time. The junk that you find in water is unbelievable. I will never forget I saw a truck going down the street with 55 gallon drums with a skull and cross bones on them, and all kinds of federal requirement warnings of poisonous substance onboard. It was marked chlorine, and on the way to the municipal water supply to add to our drinking water. Of course they only add a little bit at a time, and it is necessary to destroy the bacteria and other nasty critters that get in our drinking water, but when it is done doing its job, I want it out of my water that makes it to the cup. In addition there is lead in the solder for the pipes, and God knows what kind of bug spray, fertilizers, and septic tank run off that makes it into our water supply, not to mention acid rain, and all kinds of pollutants that come out of the sky and land smack dab in the middle of our drinking water.
So filtering is important. How you achieve that filtering is another matter. I used to use the inexpensive Brita 42629 Slim Pitcher. It is an amazing what a carbon filter will get out, and like this PUR system it gets out high 90 some percent of it. So some kind of system is too inexpensive not to get. The disadvantage to the Brita system is that you have to remember to fill it all of the time, and then there is the lugging it around, opening the fridge and putting it back every time you want a drink of water. With the PUR system it is always at the ready right at the tap.
Now let's get into the problem that so many are speaking of with this PUR 3-Stage, and that is the mount leaking. I think that because of the nature of the physics of attaching a larger device to the end of a faucet and having all kinds of people in the house using it, and maybe some not caring that it is attached in only one spot making it easy to break can lead to early gasket or mounting failure. I have been using it for only two weeks and so far not a drop is wasted. I really don't plan on taking it on and off. It will just stay there. There isn't any need to even swivel it around either. It works just like a regular faucet, unless you flip the little black plastic flap/valve on the right side, and then directs the water to go through the filter like you see in the picture. That flap turns so easily it almost moves itself. So no torque is involved with changing the positions. I like to say that a good mechanic never forces anything. There is no need to exert force on this unit.
So essentially the mounting setup is quite easy and only takes a minute or two. You remove the little screen and round screw on threaded end on your faucet, and then install the plastic threaded adapter on the end of your faucet. Then the two buttons on the unit are squeezed to allow a spring loaded grasping mechanism to hold it onto the adapter. You let go and you are done. Oh yeah you have to install the filter first into the cartridge area, and screw that on first. Let the water run for 5 minutes in order to purge the system of carbon filter dust and you are ready to go.
I really like the idea of being able to get drinking water out of my bathroom faucet instead of having to go out to the kitchen all of the time, so this unit is really handy. I can definitely taste a difference in the filtered water and the non-filtered no matter what type of filtration system you use, and the water here in "Springfield" has always been the best. So far I think the PUR system is great. If I run into the leaking problem that others have experienced I will come back and edit this review, but for now, I have to highly recommend it. Check the date of this review, if you haven't heard from me back it is purring along. :-) (No pun intended)
Update: It's been over 4 months of me using that faucet daily, and still no leaks. :-)
Customer Review: A must have
Summary: 5 Stars
Customer review from the Amazon Vine™ Program (What's this?)
Was surprised how well this works. We live in a place with great water I was shocked ANYTHING could improve the taste. A must have.