Perfect Tear Chrome Paper Towel Holder, Horizontal Wall-Mounted
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Tools and Hardware Reviews of Perfect Tear Chrome Paper Towel Holder, Horizontal Wall-Mounted
Customer Review: Corroded within 2 Weeks
Summary: 1 Stars
Living near the ocean, the entire holder showed major signs of corrosion from the salt air in less than 2 weeks, especially on the center prongs.Customer Review: DOES NOT WORK
Summary: 1 Stars
THIS PRODUCT SOUNDS GREAT BUT I HAVE TRIED TWO SO FAR AND THEY DO NOT WORK. THE PAPER TOWELS UNRAVEL ALTHOUGH THE PRODUCT SAYS THEY ARE GUARANTEED NOT TO DO SO...NICE LOOKING BUT....Customer Review: Disappointed
Summary: 2 Stars
Well, like some others I thought this was going to be the best thing since sliced bread.
Sadly it has lasted only a month.
That's when it stopped having any resistance and started spinning freely.
Found the company #1-800/662-0040 and gave them a call.
They are sending a replacement item.
Now for the problem details - - -
the center rod is screwed into the base section.
If you were to grab hold of the center rod tightly
at the pointy end it can be taken apart.
Make sure it is tight with the base.
Under the larger black plastic section
there is a clicker with four tabs.
Some how they are what are breaking off
and causing the item not to work as designed.
Perhaps (?) because the center rod was never tightened enough
and matting the sections properly....
just my guess at this point!
Customer Review: Disappointed after trying two of these...Updated
Summary: 2 Stars
Initial Review Posted 2-26-10: With my family having the wasteful habit of tearing off 2 to 4 sheets to wipe up a few droplets on the counter, this holder is one of the best investments I have made in awhile. My family was going through $30 per month in rolls and now the usage is down to less than $15 per month. Made my money back in less than 2 weeks!
4-3-10 Update after using the product:
I purchased 2 of these and now find that although initially these holders worked excellent and as advertised, I now have no recourse but to downgrade my rating from 5 stars to 2 stars. The problem with this product is not the design - in fact the ratcheting/tension mechanism is pure genius. The problem lies in the materials they used to manufacture the product. After disassembling the broken holders I found that the internal ratchet that produces the tension on the spool is made of the cheapest thin brittle plastic I've seen. The plastic spline on the ratchet on both units broke with normal use within a month. After they break, all you have is a normal roller without tension. Had they thought of upgrading the material to metal for the ratchet/spline and charged a little more for this product, I'm quite sure people would be happy to pay a bit more for this product, as it was very useful before it broke.
Customer Review: Does the job excellent
Summary: 5 Stars
I mounted this unit under the kitchen cupboard and both my wife and I love it! It works great and seems to be built very well. We have not had any problem with cratfsmanship and we have pulled 3 rolls through it. It also looks great and saves counter space. Highly recommend the "perfect tear" as it is a true statement. Just enough resistance to stop from unrolling while giving you the ability to tear fast OR slow. Great product!