Poulan Pro 400E 18-Inch 4.0 HP Electric Chain Saw
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Our Price: $80.00
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Category: Lawn & Patio
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Product Details
Manufacturer: PoulanBrand: Poulan
Edition: Lawn & Patio
Model: 400E
Publisher: Poulan
Studio: Poulan
Music Label: Poulan
Product features:
- 4HP Electric Engine
- 18-inch Steel Guide Bar
- Automatic Chain Oiler
- Fully Assembled
- 1 Year Warranty
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Tools and Hardware Reviews of Poulan Pro 400E 18-Inch 4.0 HP Electric Chain Saw
Customer Review: Bad Design - Poor Warranty Service
Summary: 1 Stars
I also read many of the positive reviews about this electric chainsaw before making my purchase. An electric chain saw for me would be used very infrequently but I still did the research. I received the 400E saw and tried it out without cutting (running no-load). It sounded good. That was the last good experience I had with that chainsaw.
My first advice is to stay away from this saw like the plague. As others have pointed out, it is very poorly designed. My first usage of this chainsaw was halted after cutting about 32 feet of 6 inch maple tree trunks to 16 inch length. The trees were downed by a recent wind storm. The saw just stopped dead.
Since I only paid about $90 for it, and being an engineer, I decided to look into the problem myself. I found that the motor brushes when under load of any kind, became hot and would hang up or stick, opening the motor circuit shutting the saw down. I freed the brushes up, tested the unit and put it away until the next time thinking this was just a fluke and that would be the end of it.
Well, needless to say, this happened 3 more times in one day about 7 months later. I was not abusive to the chainsaw. I let the saw cut at its own rate. I even used a #12 gauge extension cord. Every 30 to 35 feet of cutting 16" firewood this same problem would occur (brush hang up).
I had only used the saw on two events during about a year's time. I finally called Poulan warranty services and explained the entire situation to them. The spokesperson agreed that this was a factory defect and said that it would be covered under warranty. I took the name of the spokesperson, his number, and other information to an authorized Poulan repair center that he referred me to.
Finally, after the 400E had been in the repair shop for about 5 months, the repair center called me. They had called the Poulan number that was given to me to verify the warranty coverage. The result of the call was that the coverage promised to me was denied by the Poulan Warranty Center.
My biggest complaints are:
I am without an electric chainsaw.
The 400E was a worthless piece of junk to me.
My credibility with the local repair center was damaged directly through the guidance of the Poulan warranty spokesperson.
I will post again if anything changes.
Description of Poulan Pro 400E 18-Inch 4.0 HP Electric Chain Saw
Providing cutting-edge features to help you power through jobs both big and small, the Poulan Pro 400E 18-Inch 4.0 HP Electric Chain Saw arrives fully assembled, so it's ready to go right out of the box. Great for yard maintenance and cleanup, this powerful yet lightweight tool gives you the flexibility to cut at various angles without the mess or hassle of gas.
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 A four HP electric engine delivers clean, efficient power. View larger. |
 The 400E is designed for safety and comfortable handling. View larger. |
Powered by an efficient four HP electric engine, the Pro 400E is perfect for cutting firewood, pruning thick tree branches and bushes, cutting through fallen trees, and tackling other around-the-house chores. It also has a lightweight, portable design that minimizes strain on your body, even after extended use.
Electric Power for No-Hassle Maintenance
Because the 400E is an electric saw, it doesn't require priming pumps or gas, which can cause messes and strong odors in your yard. And thanks to the automatic chain oiler and large sight window, it's easy to maintain the proper lubrication level while you work. The 400E also operates at a lower noise level than many other models, making yard work more pleasant for you and your neighbors.
Innovative Features for Precision, Control, and Safety
The 400E includes an 18-inch steel guide bar for precision and control, a comfortable trigger for instant power, and important safety features like an inertia blade brake, anti-kickback bar tip, and a wrap-around handle to help protect users from injury.
Double Insulated for Safety
For additional safety, the 400E is double insulated to help protect against electric shock. Double insulation construction consists of two separate layers of electrical insulation instead of grounding. As a result, if you use an extension cord with your saw, it can be plugged into any standard 120-volt electrical outlet.
The 400E is backed by a one-year warranty.
About Poulan: Diverse, Powerful Yard Maintenance Equipment
The Weed Eater, Poulan, and Poulan Pro lines of yard maintenance equipment are backed by a long heritage of innovation that traces its roots to 1944. From powerful riding mowers, lawn mowers, and tillers, to trimmers, blowers, snow throwers, and chainsaws, the Poulan name is synonymous with a dedication to quality and maximum effectiveness. These products utilize the most robust engines from the industry's leading suppliers for long lasting operation. The sheer power of a gas two-cycle handheld will help you get the best looking lawn in the neighborhood, while Poulan's line of electric trimmers, blowers, and chainsaws tackles those clean-up jobs around the house.
What's in the Box
Saw, scabbard, bar, chain, warranty card, and manual.
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