Rockwell RK5102K SoniCrafter Deluxe 72-Piece Kit
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List Price: Our Price: $159.00 You Save: $40.99 (20%) Availability: Usually ships in 1-2 business days Buy Used: from $79.99 (click here) Category: Tools See more product details |
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Tools and Hardware Reviews of Rockwell RK5102K SoniCrafter Deluxe 72-Piece Kit
Customer Review: DISSATISFIED
Summary: 2 Stars
TOO COMPLICATED AND THE CUSTOMER SERVICE WAS INEPT.
I RETURNED THE SONICRAFTER UNUSED AND PURCHASED THE FEIN MULTMASTER.
Customer Review: DO NOT BUY THE ROCKWELL SONICRAFTER RK5100K!!!
Summary: 1 Stars
AN ABSOLUTE PIECE OF GARBAGE!!! I had the misfortune of seeing the TV commercial showing this Rockwell SoniCrafter to be a versatile, easy to use, reliable, and outstanding power tool. After receiving it, I was VERY disappointed. The Allen Screw that secures the blade came loose right from the beginning & the blade spun loose & the unit could not be used. No matter how much force I applied the blade still kept coming loose. Additionally, the unit gets very hot quickly. This unit is a very poorly made inferior piece of junk. I attempted to do a "plunge cut" into paneling in order to install an electrical outlet. After the SoniCrafter failed I wound up using hand tools to do the job. So, What good is this device? No good! Another thing, after phoning Rockwell to get a refund as per their 30 day money back guarantee I was shuffled around from one service rep to another & eventually they disconnected. I phoned Citi Bank(MasterCard)& explained the situation. They initiated a dispute & gave me a conditional credit for $194.41.Months passed and I received a current Citi Bank(MasterCard) statement & saw that the conditional $194.41 credit had been "reversed" & the charge was "reapplied to my account. This entire matter has practically given me "ulcers." Citi Bank(MasterCard) somehow cannot get Rockwell to refund the money. I then contacted the State Attorney General of North Carolina (the state Rockwell is located in) & asked for their help. No soap! They couldn't do anything. Too much time had passed. Then, I contacted the Better Business Bureau in North Carolina & am still waiting for their reply. I URGE all viewers out there to NOT purchase this inferior tool made by Rockwell Tools, Inc. Avoid the problems & aggravation I'm currently going through. Kindly tell everyone else that you know who might have seen that Rockwell TV commercial to NOT believe it & to NOT buy the SoniCrafter. Now, It just sits on my floor of the house gathering dust!Customer Review: Dead after 3 months
Summary: 1 Stars
I recently purchased a soniccrafter after reading the various reviews. I was impressed with the weight and supposed quality of the tool. I used it for light sanding and carpet removal. I did not abuse the tool and did not force it by applying too much pressure. I was sanding a table that I had made when I turned the tool off. It would not turn on again. I returned it to Lowes and they refunded my money. I asked the hardware salesperson if anyone else had problems with the soniccrafter. He said quite a few were returned to the store. I don't have to be bitten twice. I asked about the dremel. He claimed that as far as he knew none had been returned. Went with the dremel.Customer Review: Delivers as promised
Summary: 5 Stars
I have owned the SoniCrafter for almost a year now and it delivers exactly as promised. I have used it on hardwood stairs, vinyl flooring glued down to concrete, and on a number of other jobs. I have been so impressed, that I even demonstrated it for several different contractors, who subsequently purchased their own. This is no toy or gimmick and you will be happy with your purchase.Customer Review: Did the job
Summary: 5 Stars
We purchased the Rockwell RK5102K with the goal of reconfiguring wood cabinets holding video and audio equipment. The sonicrater ripped the cabinets in a very controlled manner. After using the tool for eight hours, the blade remained sharp, the heat dissipate in a way the tool was easy to hold and performance was excellent.
I would recommend this tool.