Soleus Air CFM-25E 25-Pint Dehumidifier with Humidistat
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Tools and Hardware Reviews of Soleus Air CFM-25E 25-Pint Dehumidifier with Humidistat
Customer Review: Corrosion problem
Summary: 1 Stars
We ordered one about 2 months ago and another about 1 month ago after the first seemed to be working very well. However, the water in the pan of the first unit started to turn blue a week later. This is getting worse and the efficiency of the unit has dropped. It is collecting very little water now, even in very humid weather.
The blue color is also showing up in the second unit.
I have not opened the units but am assuming that the blue is from copper salts coming off of corroding cooling elements.
Customer Review: Couldn't be better
Summary: 5 Stars
I bought the unit for use in a small basement area but, when I saw how attractive and quiet it was, decided to use it in our kitchen area. It sits unobtrusively next to a stool at our bar and quietly removes a container of water every day and a half. Rolls around easily. The container is much easier to remove than those on Frigidaire units I am using ( 25 and 50 pt).I love it. Can't comment on durability becuse I have only one month of experience.Customer Review: Cynic Reclaimed
Summary: 5 Stars
We all have experienced varying success with certain tools. This tool is genuinely works (it took buckets of water out of my basement)and works very well. It appears very well made once you begin to use it.
The only possible negative is that I seemed to congest a little more at night. Simple solution: turn it off at night.
I had a large and increasing wet spot on my basement floor - I was concerned that I might have had a plumbing leak; however, this unit essentially cleared the entire moist area. Etc.
Customer Review: DO NOT BUY THIS
Summary: 1 Stars
Well, I too wanted a quiet dehudifier. Is that too much to ask? This unit is silent, but it does not collect a drop of water. the noiser units that I have tried collect lots of water, but they sound like a helicopter is operating in my basement, and the noise would carry throughout the house. I worked with Soleus , they even RMA'd the original, and I'm on the 2nd unit, but I can not reccomend this unit. Maybe if i lived in a more humid area, such as the deep south, it would be useful, but the unit did not work in my chicago land basement.
Also, a quick note on working with soleus customer service - obviously this company does not have a service department like DELL or some other large company. CS consists of 1-2 people, so it is not all that convenient.
Can somebody reccomed a dehudifier that:
collects water!
has a hose attachment option
is pretty quiet (I'm not asking for silent!)
costs less than $200?
Customer Review: DO NOT BUY!!!!
Summary: 1 Stars
I purchased 2 units outside of amazon since it was cheaper. They did not work in a humid basement at ~65F. It is supposed to work down to about 38F. I called soleus support and they suggested keeping it on the constant/low setting for a couple of days. Did not draw a drop of water. On one unit the coils in the back were not even cold. I was able to ship them back for replacements, however one unit they just sent right back to me since I checked the serial number!!!
Same results, no water. So I sent these back for replacements. The replacements arrived, same results, no water. So I finally got in touch with the retailer and was able to send the units back to soleus for a refund. I'm still waiting on the refund but its supposed to be approved.
I've noticed that there are some other brands that look very similar to soleus so I think these are just a generic made-in-china dehumidifier with different branding on the outside.
DO NOT BUY!!!