Soleus Air CFM-40 40-Pint Dehumidifier with Humidistat
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Tools and Hardware Reviews of Soleus Air CFM-40 40-Pint Dehumidifier with Humidistat
Customer Review: "I've flown with you twice and you've crashed half the time."
Summary: 1 Stars
I have purchased 2 of these dehumidifiers. After less than three months, one has stopped removing moisture from the air. The second dehumidifier, is currently working well. At this time, however, I do not know if the warranty is worth the paper it is written on.
I live approximately 45 miles inland from the Gulf coast. It has been my experience that while the outside tempurature was still warm, one dehumidifier could lower humidity 10% or less in the room, form 60% down to 50%. Now that it has been cool this past week the still functioning dehumidifier has brought the humidity down from approximately 48% to 39%.
During the higher humidity level days, the dehumidifiers filled their tanks two times a day. Therefore, I am glad that I purchased the larger capacity model CFM-40E. (Both the CFM-25E and the CFM-25E have the same size tank, supposedly the later removes more moisture from the air in a given time period.)
Customer Review: 0 for 2. Have received second and doesn't work. Bad support.
Summary: 1 Stars
The support queue is straight out of the eighties. Press the number for consumer support, and you hear "you have reached the dealer support and returns department" in a scratchy tape recording. Then it says you are reaching the returns/RMA department. Then you hear 80s jazz music and every 10 seconds you hear "thanks for continuing to hold". Then when the phone rings, you just get put back into the queue. Then once they say it should be replaced, they ask for your invoice. Upon receiving it, they start playing phone tag with you. Then you have to go to Amazon, which has fantastic customer support. The website and manual are very basic. Bad, no---very bad experience. Do not recommend.Customer Review: 2 months and working great
Summary: 5 Stars
Very quite and the water it removes is amazing. I am running the unit in "continues" quite mode and you can barely hear it. I am glad I bought it.
1 Year update.
The unit is still running, no change after almost 1 year of constant usage and we are still amazed how much water it pulls out of the air on a humid day. We never use the 50% or other setting, just quite and continues.
Customer Review: 2 months tops!
Summary: 1 Stars
I purchased 2 units based upon the reviews on Amazon.com. Maybe it's just a bad batch of units, but both units stopped extracting water from the air after 2 months of use. I've tried every setting; unplugging for a day, etc. One unit even overflowed in my basement causing us additional cost in pulling up a commercial carpet and drying everything. My suggestion: move on and buy a commercial unit. Thats' what I'm going to do. Look great but don't work.Customer Review: 2 years and still going strong
Summary: 5 Stars
2 years ago I bought the 25-pint version of this dehumidifier which is no longer available on Amazon. I run it from about April - October each year in our basement due to the North Carolina summer humidity. It still works great after two years, and every day or two it is full of water. In the winter time it doesn't suck any water out of the air since it's so dry outside.
I've noticed it vibrates a little louder than when I first got it. The humidistat has never worked to turn off the machine when the room reaches a certain humidity level. So, I do have to remember to turn it off when I don't need it running.
I got this dehumidifier because our basement was constantly invaded by those little potato bugs and I read online that it was due to the humidity. With this dehumidifier running we only get a few bugs a week, instead of hundreds. I am very happy with this product!