Soleus Air CFM-40 40-Pint Dehumidifier with Humidistat
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Tools and Hardware Reviews of Soleus Air CFM-40 40-Pint Dehumidifier with Humidistat
Customer Review: Bad Customer Service
Summary: 2 Stars
The unit is great, but if something goes wrong, forget it. I bought mine from Amazon. It arrived with a defect. I contacted Soleus via their website and got no reply. I left a msg on their voice mail (they are West Coast so don't open until late Central time). Never heard from them. Finally called in the middle of the day only to be told that I would have to pay to have it shipped back to them. Still waiting to hear from a supervisor and now looking for the President's name and address to write a letter of disgust. Is this really any way to run a company?Customer Review: Basement Dehumidifier
Summary: 5 Stars
I use this dehumidifier in an un-airconditioned house in New England. The basement is VERY VERY humid and if I dont get the moisture out of the air everything down there molds. The dehumidifier works perfectly. It was easy to setup, and easy to connect to an external pump. It pulls about 4 gallons of water every 3 days. Its also very quiet and small.
I'm not sure why this dehumidifier is so small and saves so much power, but i'm glad i bought it, and I would buy again.
Customer Review: Be sure drainage duct slopes down from the main unit
Summary: 3 Stars
This is an edit to my review below. Our dehumidifier sits on a basement floor, not sure how level the floor is. I put an old plastic mouse pad on the left side of the Soleus dehumidifier to be sure there was a downward slope toward the drainage port located on the right side of the unit. It works! I measured over four cups of condensed water yesterday, and today the same.
We bought this Soleus dehumidifier in June of 2008. We used the hose drain and all seemed well. We covered the dehumidifier during the winters to reduce dust collecting in small parts.
For the summer of 2010 we use the drainage bin. Now the dehumidifier drains less than a tablespoon in 24 hours; maybe that's all it ever did, but right now things are very humid from heavy rainfall or a poor dehumidifier function.
I read the manual's troubleshooting page and for reduced function of the dehumidifier is says "Remove the obstruction from the
discharge duct or intake duct." The manual does not show where specified ducts are located.
I tilted the dehumidifier to loosen crud as brown bits of sediment fall out of the unit when I tilt it, cleaned the intake screen again, tilted the exhaust blades open, and made sure the dehumidifier was level to facilitate drainage from the right side drainage port.
It is now ca-lumping along on the high setting, so will see if any improvement in moisture removal. --- See edit above.
Customer Review: Best Buy
Summary: 5 Stars
I have purchased 2 of these and couldn't be more satisfied. Both are very quiet...you can hardly tell they are on.Customer Review: Best I've used
Summary: 5 Stars
After having 2 failed Maytag units from Home Depot, at almost twice the price I tried this one. WOW works 10 times better then the Maytags and you can not hear it running unless you are standing next to it. GREAT PRODUCT AND EVEN BETTER PRICE!!!