Soleus Air MS-10R Reflective Heater
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Tools and Hardware Reviews of Soleus Air MS-10R Reflective Heater
Customer Review: Low cost maintenace, HIGH heat
Summary: 5 Stars
I bought this for my mother(82) last fall for use while she watches television. She loves the radiant heat. It has proved to be a low cost maintenance heater yet gives out a great deal of heat. She starts on high but can only take the heat for a short time, reduces to low for an hour or so. She can have much more comfortable evenings and I don't have to worry about her trying to save money on her utility bills. One thing you should know. My mother has carpeting all through her home. While the heater is really safe, it is VERY sensitive to the unevenness of the carpeting. She had trouble turning it on and sometimes it wouldn't stay on. I simply bought her a heavy slate tile from the tile store($4.00) a bit larger than the base of the heater and problem is solved. It looks nice too! I'm buying a smaller one for my use in the bathroom. I just LOVE hot baths in really hot rooms!Customer Review: Nice product, BAD (nonexisting) service /comapny
Summary: 3 Stars
I like this heater for its features: good heat for low energy use, remote, safety features. Worked well for two years and allows me to keep temperature lower around the house (that has no zoned-heat) while I work in my home-office. HOWEVER, when it stopped working all of the sudden after about 27 months, I could not get any response from the manufacturer. The heater stopped working without visible cause. It still had the feedback sound and indicator lights responding as normal but both the lamp AND the swing functions do not work - which seems to suggest that the problem was not the lamp. While the product is relatively inexpensive and you may consider it to be a reasonable price for a product that lasts only two years, my sensibilities as a consumer and environmentalist are offended by the fact that there was no way to get ANY response from tech support. Tried, the phone number (not even taking messages), web support form (error messages), and email - to no avail! It was a major shame to finally dispose of the whole thing. I have to admit that I ended up buying an identical replacement, but I have no guarantee that it will not stop working earlier than two years, even during the warranty period. And the inability to even consider repair versus replacement is in my opinion a sign of a company that is not environmentally responsible.Customer Review: Not So Hot...
Summary: 1 Stars
The heater is good if you stay within 3' of the unit. After 4 hours, it did not heat a 10x12 room at all. It was 68 degrees before and 4 hours later it was 68.3. There is no blower, so don't let the fan-like style fool you. Also, I was amazed how much light is produced. Forget about this in a bedroom, it is like you are looking into the Sun on Miami beach. Perhaps in a very small environment like an office cube it would be ok, but the light would drive me crazy.Customer Review: Not an useful product
Summary: 1 Stars
This product does not meet the minimum requirements. More than that it emits lot of light which makes your eyes strain and difficult to sleep at nights. This does not produce enough heat. Not worth buying it.Customer Review: Planned obsolescence? It's great ... until it stops working
Summary: 1 Stars
Lasted one and a half years, then just stopped for no reason.
Meh. I would shop around for something with a longer track record so you have at least some assurance that planned obsolescence won't strike in the middle of a cold snap.