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Tools and Hardware Reviews of Tersano lotus LBU100 Sanitizing SystemCustomer Review: Great idea...Bugs in it or bad one? Summary: 3 Stars
We purchased a Lotus from Sharper Image last year and were thrilled with it...However, after about a year...a few days past the year warranty with the company, the lotus started to leak...both containers leaked and once the machine was on, it would transfer the water from the container to the counter. We had to return ours to sharper image.
Customer Review: Great invention! Summary: 5 Stars
We love this thing and use it almost every day. We feel good about the fact that this removes all the pesticides and kills all the bacteria on our produce. We also love using the spray sanitizer in place of chemical cleaners and sanitizers which are not safe for people or the environment. There is a nice clean and fresh smell left behind after cleaning with it which is better than anything made from chemicals. We are definitly going to purchase the mopping system as well as the water purifying system after using this wonderful product. The only down side for us is the fact that we eat a LOT of produce and it takes many 'loads' to clean it all. Also, the bowl is not large enough for some things unless they are cut up which is not recommended in the instructions.
Customer Review: Great! Summary: 5 Stars
What a great product! I would spend so much time washing my produce with different things and never knowing if it was really clean. This product gives me peace of mind, saves water and money from buying or making my own cleaners. it is interesting that some produce takes two cycles to get clean. You would never know by looking at it because we cant see all the pesticides and bacteria. Thanks!
Customer Review: Hard to Believe-Well Believe It! Summary: 5 Stars
Lotus Santizing System by Lotus and Tersano
I didn't believe the claims although my daughter assured me the Lotus System did work wonders. Well she gave me one and NOW I belive.
The most recent challenge for my Lotus system was at my office. Our hall carpet had a number of large dark spots and my boss had the janitorial service use the standard cleaning products to no avail. So I offered to bring my Lotus in and give it a try. Within 10 minutes I had removed some 15 large spots on the carpet with absolutely no "elbow grease" needed. Just spray and remove. My office friends are now all shopping for their Lotus System. They pronounced it "unbelievable". Unfortunately most folks don't believe it until they see it. But it is REAL.
And if you are a pet fancier, this is a MUST in your home. I have removed every remnant of pet stains in my home. You know how you use ever product on the market but there is still residue. Well, no more. The spots are GONE!
I have never been so enthusiastic about a household product. The uses are endless. No home should be without a Lotus Sanitizer.
Pat B
Customer Review: Have you read all the negative reviews? I still love it, and this is why: Summary: 5 Stars
Dr. Mercola recommended this system on his website. I took that at face value and purchased it once we were Stateside this year. We now live in the Middle East and purchasing organics is nearly an obsolete option (we aren't going to pay $7 per pound of grapes or $4 each apple- a majority of our food consumption is produce), so I had been praying about this issue. I could tell that, no matter how much I washed my produce, even with Thieves soap, that it just wasn't the healthiest, and I've looked into the teaspoon of bleach option and disliked that option after my research. Once we got back to the M.E. with our system, and I used it, it kept making it to between 97% and 99%, and giving me an F1 error code. So, I dug into more researching. It took hours to read through ALL of the 1 and 2 product ratings and responses here on Amazon. I became worried on one hand that this machine wouldn't work well, but, on the other hand, I found some good advice and counter-arguments from other satisfied users. I both implemented those suggestions and called Tosano to get some feedback.
Here was the pertinent feedback:
1. Your water must be super dirty if the sanitizer won't finish a cycle.
2. F1 error code means the system is working. There is a reason this error code is given, and it's a safe guard.
3. The system doesn't work well with items containing seeds, lots of dirt or heavy wax because they tend to get trapped in the little spinning mechanism.
4. Tosano recommended using just the spray bottle and a little white vinegar to see if it would cycle my water. It did.
Here's what I've discovered:
1. My municipal water in Bahrain is probably highly contaminated. We do not drink this water, but it doesn't work well in this sanitizing system either. The system is not intended to purify water, it is meant to use "good enough" water (which all municipal water supplies are supposed to be, but each area has different people tending to their water, and some may not be doing a good job of making sure your water is clean) to sanitize food. When I used filtered water or bottled water, the system worked. I'm not all bent out of shape on this matter, as others have gotten. I bought this to be a food sanitizer, and am grateful that it works as such! We plan to get a Berkey and use that to purify our water, and then be available to use for this system. We already spend about $800/ year on bottled water for drinking alone, so this will be a well-worthwhile investment for us anyhow!
2. Berry seeds did get trapped in the little spinning mechanism, making it unable to function. How can people get upset about that? Perhaps they can make a bit of a mesh filter for another model one day that will alleviate this issue. However, until then, I simply run a bowl full of water on the system, and put berries, lettuce, etc. in a separate bowl. When the water is 100%, I pour that over my pre-rinsed berries or lettuce and let it have a good soak. Voila- clean, fresh and delicious, and no F1 error.!
3. If your system is not functioning properly, there's a man named Steve who commented on almost every 1- and 2- rating who REALLY wants you to call customer service. He'll even take your calls personally. I think he's part owner and developer in this company and has a passion for what he's doing. That passion may rub you the wrong way when you're reading through his comments, however, I'm thankful that he's involved in developing and constantly improving this system.
4. If the system gives you an F1 error code, then there's a reason. Figure it out. The machine is worth it, and very useful!
Here's what I LOVE:
1. The taste, look, smell and of purely, chemical-free cleaned produce! It's outstanding! I would even use this in the States for the produce I got at organic co-ops, for sure. It REALLY cleans and even seems to revive my produce, and it's delicious. Some say it gives a longer shelf life, but we eat our produce quickly. If it hasn't been grown in your own garden, then it's already been off the tree/ vine/ bush/ etc. for a while. Eat your produce quickly, and eat lots of it! ;~D
2. We had carpet cleaners come last week. After they left, a residual stain arose on one spot that they cleaned. That happens, but this was unsightly. It was about 2 x 4 feet in size in my bedroom, and I know it wasn't caused by our family. Perhaps previous tenants? Anyhow, I got a spray bottle of this ozonated water, and figured I'd try it out. I couldn't believe it when the stain disappeared as I sprayed it! I have used it on other stains as well with excellent results. Sometimes it took 2 applications, but I didn't rub or blot or anything- just sprayed, and it's gone. These were all old stains. If I had a new stain, I'd follow the manufacturer's suggestions fully with the blotting, etc. I use Oxy Clean on my children's clothes, and plan to see if this water will have a similar stain-treating effect. That would save me TONS of money (and luggage space, as I buy in bulk when in the States)!
3. There was some uncertain odor in my van. I sprayed the entire van and the odor disappeared.
4. Using the micro fiber cleaning clothes provided, and the spray bottle, I cleaned: windows, sinks, door handles, grease from my stove, etc. I loved how wiping my faucets off left them shiny. They looked brand new! I don't get that using a sponge, chemicals and a regular towel.
5. I plan to use this system for meats as well! I did not even know it could be used that way when I bought it. Awesome!
I would highly recommend this item, as I've found it to be very helpful and I'm thankful for what it is. However, don't go into it thinking that if it doesn't function perfectly, it's a piece of junk. It may not like your yucky water (we never drank American tap water). It won't like seeds or dirt particles. You should pre-rinse produce that grows close to the ground, very well. This machine is not to rinse and clean your veggies, it is to sanitize them, and it won't function properly if debris gets caught in the system. So, buy it to be a food and household sanitizer. You're the dirt rinser. Also keep in mind that produce may be dirtier than meets the eye. There's lots of hidden dirt in lettuce, spinach broccoli, etc. You'll have to rinse these veggies. It may not like highly waxed produce, some say. Where we get ours from, there isn't much wax, but I did see wax loosening from a lightly waxed apple. I could see that lots of wax would clog the system, so be careful.
This item may not last forever. It's built to last "5-10 years," but comes with a solid 1-year warranty. I would recommend you not to be impatient when dealing with customer service at Torsano. It may be frustrating to get error codes, but there's probably a reason for them besides a defective machine. Work through those issues and get it to work for you. I have seen very satisfactory results, which fall in line with the manufacturer's claims, and those things are well worth the $150 spent, even if it only last 6-12 months! Great investment for healthy results. I hope my review helps you to make an informed decision with reasonable expectations.
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