Triton WRC001 41-Inch Tall by 4-6-Feet Wide by 12-13/16-Inch Deep Wall Mounted Woodrack
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Tools and Hardware Reviews of Triton WRC001 41-Inch Tall by 4-6-Feet Wide by 12-13/16-Inch Deep Wall Mounted Woodrack
Customer Review: If you can see it - you'll use it !
Summary: 5 Stars
I bought this a couple of years ago but didn't use it till recently when I set up a new shop in my new home. I had my long wood stacked in a pile on the floor, and found I went out to buy a piece of molding or 3/4" board even though I had exactly what I needed, as I couldn't see what I had. Once I put this up, I can instantly see what's in stock- and don't run out for something I have - it's also increditably strong - I don't think I could over load this unit (although I'm sure there is a stated weight limit)Customer Review: Lousy Packaging
Summary: 1 Stars
This is the worst packaging I have ever seen in any product I have bought, and I have purchased lots of things from Amazon with rarely any problems. I just received my replacement shipment for the first damaged shipment. The second shipment was even more damaged and more parts missing/broken. There is absolutely no packing in the box, leaving 15 pounds of metal bars to rattle around and pretty much destroy the flimsy box. Both boxes were open upon delivery. Once might be a fluke; twice is inexcusable. And it sounds like others have experienced the same thing. I'm done with this particular company.Customer Review: New packaging for shipment
Summary: 4 Stars
My Woodrack arrived today. The manufacturer's box was packed inside an additional box so it arrived without incident, although the shipping process definitely bangs things around a bit.
The rack itself is nice, and for $40 it is hard to go wrong. For $70 I wouldm't be so happy. After all, it is just a bunch of square painted steel tubing.
Customer Review: No package problem
Summary: 3 Stars
I have yet to put these up, but I did not have the packaging problems others have had. Though, I think it came from Ohio and I'm in Indiana, so it was probably not handled much.Customer Review: Once again, Amazon comes through
Summary: 1 Stars
I usually will rate my entire customer experience with the product ... including purchase and delivery.
Great sale price at the time ... however, once again, Amazon lives up to form with respect to shipping. I wonder if it is possible for me to ship them a roll of packing tape for usage on all of my orders??
The box arrived last night ... with parts taped to the outside. It seems that the Amazon shipping department STILL hasn't learned what a roll of packing TAPE is yet. BOTH package ends were ripped open since it was shipped in its native packaging and there is quite a bit of weight in the box. At least UPS managed to get all of the parts delivered! There are some scratches on it, and I will be calling Amazon after I write this review. At least all of the pieces managed to arrive.
Documentation is poor ... there is no included documentation, (at least that was delieverd) ... the documentation is on the outside of the box, which is a total diaster with all the tape that UPS used to tape the pieces to the outside of the box. Just some tape from amazon around the ouside ends of the box would have prevented this problem.
Functionally, I haven't mounted it yet. When I do, I might come back here and rerate the product, but for now it being rated at 1 star.
Call after call, and complaint after complaint to Amazon NEVER seems to improve their shipping problems. I can get a large roll of THICK packing tape for $1 at the dollar store ... I am SURE that Amazon can get it for even cheaper. If they use the right size boxes for items they ship AND use more that one strip of THIN packing tape (when they use tape at all), they would have less shipping costs AND make customers like me, even more satisfied.
Oh well ...